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Event-triggered journeys

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Create timely and relevant campaigns with event-triggered journeys.

Automatically engage your audience at critical moments by triggering campaigns based on real-time customer actions and events.

Why choose event-triggered journeys?

Ensure your campaigns reach customers at the most impactful times. With event-triggered journeys, you can automate responses to key actions such as sign-ups, purchases, or cart abandonments, improving engagement and conversions.

Key benefits

Timely engagement

Reach customers when they are most likely to respond.

Improved retention

Strengthen relationships with ongoing, event-based interactions.

Higher conversions

Trigger campaigns at decision points to boost sales.

Automation efficiency

Save time with pre-configured workflows that run automatically.

Multi-channel synchronisation

Deliver consistent messages across SMS, email, and other platforms.

Key benefits

Real-time triggers

Automatically activate campaigns based on customer actions like purchases, clicks, or form submissions.

Custom workflow builder

Design unique customer journeys tailored to your business goals.

Lifecycle management

Nurture customers with automated messages at each stage of their journey.

Multi-step campaigns

Create sequences that guide customers from awareness to conversion.

Detailed reporting

Track how each event-triggered journey performs in driving engagement and sales.

Regulatory compliance

Ensure full adherence to GDPR, TCPA, and 10DLC requirements.